Robotic Process Automation (RPA) is a very important asset for enterprises. It allows companies to automate their processes, thus boosting efficiency, improving quality, and reducing workloads. In fact, companies are increasingly demanding the automation of even more complex tasks that RPA alone cannot handle.
Thereby, machine learning (ML) and artificial intelligence (AI) support RPA. Known as Intelligent Process Automation (IPA), this collection of advanced technologies has become the center of attention for most medium to large-sized companies. However, the implementation challenges may sometimes be a burden for companies that are interested in implementing IPA, but do not have the necessary skill set and know-how.
Adastra attended the Intelligent Automation Summit, co-located with the BPM 4.0 Summit, in Berlin as a sponsor between November 27 and 29, 2022 to answer industries’ questions and share our extensive experience in the implementation of RPA. During the interactive World Café Sessions and Challenge your Peers Sessions, we had excellent discussions on process management, efficient implementation of automation initiatives and utilization of AI in process automation, among other topics.
Although intelligent automation is a broad field, it was interesting to understand how similar the challenges are that companies face in driving their automation journey. In addition to topics on the effective use of automation technologies and process modeling, discussions also focused on organizational alignment to be ready for the future.
Simon Wiege
RPA Practice Lead, Adastra GmbH
The sessions were great opportunities for companies in various sectors to share their experience in intelligent automation. During our World Café Session, Adastra’s experts Dr. Merve Cim (Lead RPA Analyst) and Simon Wiege (RPA Practice Lead) discussed how to build RPA and scale up with IPA. They talked about reasons for the failure of an RPA initiative at an early stage, benefits of the Automation Operational Maturity model, the distribution of roles and responsibilities in such a model, the selection of the right Center of Excellence model, and how AI can enhance RPA. In our Challenge your Peers Session, Merve Cim, Simon Wiege and Benedikt Blaser (Lead Partner Enablement EU) from our partner Automation Anywhere discussed how an efficient process assessment can be designed. In detail, participants learned how to ensure organizational awareness and subject matter expert readiness, how to identify scoping challenges, how to define KPIs and maturity level, as well as typical challenges in implementation.
At the event, companies gained valuable insights in intelligent automation as well as approaches to solving implementation challenges related to RPA and IPA.
Simon Wiege, Benedikt Blaser, Dr. Merve Cim and Dalia Paul at the Intelligent Automation Summit
Fruitful exchanges on process management, best practices, and innovative use cases provided us with very useful insights on how to eliminate inefficiencies and create more value with intelligent automation. The discussions around low-code/no-code automation highlighted the importance of organizational readiness to rapidly evolving automation technologies.
Dr. Merve Cim
Lead RPA Analyst
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Use RPA successfully and effectively (GERMAN) (463.1kb)
Use RPA successfully and effectively (GERMAN) (463.1kb)
Use RPA successfully and effectively (GERMAN)
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